Find everything you need to know about how and when your order will arrive, including shipping times, costs, and how to make a return.
Your order will be picked and packed within 5 working days from the time of purchase. Once it's on its way, delivery usually takes between 2-10 working days depending on your location. Rural and remote areas may take a little longer. We'll send you a
Your shipping cost is calculated based on your location and what's in your basket. We don't offer free shipping - this approach helps us keep pricing transparent and fair. No hidden markups, just exactly what it costs to get your locker delivered saf
Yes, we do! We ship from four warehouse locations worldwide.Here are links to each of our stores:. If you're outside those regions, email us at [email protected] with your full shipping address and what you'd like to order, and we can explore a cus
We're unable to deliver to PO Box addresses or Parcel Lockers. Please use a residential or business address at checkout to ensure smooth delivery. If you have any questions or need help updating your shipping details, reach out to our team at hey@mus
We really hope you love your new Mustard pieces, but if something's not quite right, we're here to help. We accept returns and exchanges within 14 days of delivery. Conditions of return:. Exchanges and colour swapsIf you'd like to change your colour,
If you've ordered multiple products, they may arrive separately or with different couriers. Don't worry, all your items are on their way!You'll receive an email with tracking links so you can keep an eye on your deliveries. If you don't see any scann
If you live in an apartment or flat, here's what you need to know about receiving your Mustard Made delivery. We can't guarantee door-to-door delivery for apartments or flats, especially in larger buildings or complexes. In most cases, couriers will
We don't offer click and collect from our warehouse or offices. All orders are shipped directly to you from our warehouse it's the easiest way to get big and bulky lockers to you safely and efficiently!. Please email us [email protected] and we wil