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US Mustard Made

Home page of the US Mustard Made Help Center

US Mustard Made Help Center

Do the lockers come assembled?

Can I buy extra shelves for my locker?

Where are your products made?

How do I clean my Mustard product?

The product I want is out of stock, when will it be back?

I don't know which color to pick!

Where can I see Mustard in person?

Can Mustard products be used outside or in a bathroom?

Do you provide color matches for wall paint?

Can I order a custom color size or locker?

Products + Colors

Product Guide: The Kit

Product Guide: The Mixer

Product Guide: The Collector

Product Guide: The Twinny

Product Guide: The Skinny

Product Guide: The Lowdown

Product Guide: The Midi

Product Guide: The Standard

Product Guide: The Shorty

Product Guide: The Storyboard

Product Guide: The Buttons

Product Guide: The Baskets

Product Guide: The Ledge

Product Guide: The Hangers

Product Guide: Wordbits

Product Guides

How do I track my order?

Can I change or cancel my order?

I have received the wrong items, what should I do?

Pre-order information

Your Order

Do you offer 'buy now, pay later' payment services?

Do you offer a welcome discount?

Help, I haven't received my welcome discount

How do I use my discount code?

Do you offer gift cards?

Payment + Gift Cards

How long will delivery take to arrive?

How much does delivery cost?

Do you ship worldwide?

Can you deliver to a PO box?

What is your returns and exchange policy?

I only received part of my order, what should I do if something's missing?

Ordering to an apartment or flat

Do you offer click and collect or local pickup?

Delivery + Returns

How do I build my locker?

My order has arrived damaged

Lost or missing parts

Lost keys

My door has fallen off

Assembly + Support

Why and how should I attach my lock to the wall?

Are your lockers suitable for children?

Are The Buttons suitable for children?

Is your powder coating safe and non-toxic?

Safety

I would love to become a Mustard wholesaler, how do I apply?

Do you offer Trade accounts?

I am having trouble logging into my account

I need a tax invoice for my latest order

Wholesale + Trade

Learn about our full product range and rainbow, including color inspo, care tips and information to help you choose the right piece for your space.

Find everything you need to know about our products along with helpful assembly tips!

Everything you need to know about placing an order, tracking and making changes to your order.

Everything you need to know about our welcome discount, gift cards and the payment options we offer.

Find everything you need to know about how and when your order will arrive, including shipping times, costs, and how to make a return.

Need help putting your locker together? Find step-by-step instructions, build it videos, and tips to make the setup simple.

Your guide to using our products safely, including installation tips and guidelines.

Find everything you need to become a wholesale or trade partner, get help logging into your account, and access support for ordering and more.

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